Qube Inn Hotels

Cancellation & Refund Policy

Last updated: 25 October 2026

This policy applies to rooms booked on our website. Please read it before you book. By completing a booking you agree to it.

Online Payments Are Non-Refundable

Every payment made online is non-refundable, whether you paid the full amount or a 10% or 50% advance. We do not give refunds if you:

  • cancel your booking, at any time;
  • do not arrive (no-show);
  • arrive later or leave earlier than booked; or
  • cannot check in because a guest does not have valid government photo ID, which the law requires us to see.

If you paid an advance and do not stay, the advance is not refunded and we will not ask you for the balance.

Pay-at-Hotel Bookings

If you booked with a code from our team and paid nothing online, there is no charge to cancel. Please call us as soon as your plans change so we can offer the room to someone else. We may release a pay-at-hotel room if you have not arrived by 6 PM on your check-in day, so call us if you will be later.

Changing Your Dates

If you need different dates, call us as early as you can. We will try to help, but a change depends on availability and is not guaranteed. Asking for a change does not make a booking refundable.

When We Do Refund

You will get a full refund of what you paid online if:

  • we cancel your booking or cannot give you the room you booked;
  • you were charged more than once for the same booking (we refund the extra charge); or
  • money was taken but your booking was not confirmed.

Refunds go back to the card, UPI account, bank account or wallet you paid with, through our payment partner Razorpay. Once we start a refund it usually reaches you within 5 to 7 working days, depending on your bank.

Contact Us

For any question about a booking or a refund, quote your booking reference and contact Qube Inn Hotels: